Great Leaders Combine High Challenge With High Support

I have previously written about how great leaders create a safe container in which people can grow and learn. For instance, this article draws from some of my favourite writers on leadership, and how they each talk about this delicate balance. I don’t know where I first came across this chart, but now I referContinue reading “Great Leaders Combine High Challenge With High Support”

The Role of Emotional Intelligence in Difficult Conversations

Recall the four aspects of Emotional Intelligence in Daniel Goleman’s model: Self Awareness Leaders need to be aware of the emotions they are bringing into a conversation. They have to understand their moods, emotions and drives and their effect on others. They need to realize the stories they have made up about a situation thatContinue reading “The Role of Emotional Intelligence in Difficult Conversations”